Shipping & Returns

Shipping Information

Once purchased, all orders will be processed and shipped within 3-5 days. Shipping fees include postage, handling and packaging. All orders are shipped via USPS with tracking and delivery insurance. A tracking number will be sent to you with your shipped email confirmation. Delivery is approximately 3-5 days within the continental United States. 

Unfortunately, I have no control over the postal services and therefore, cannot guarantee arrival dates or give credit for delays in shipping. If your order does not arrive within 30 days, I can place a claim with USPS for a lost parcel. Under USPS regulations, this is the earliest I can file a claim. It can take an additional 30 days for the USPS to investigate.

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INTERNATIONAL ORDERS
We do not ship internationally at this time.  Sorry for this inconvenience.  We will offer international shipping soon.

Easy Returns & Exchanges

Your satisfaction is very important. I want all my customers to find joy in the receipt of and wearing of my hand made pieces and I strive for 100% satisfaction. If there are any problems after receiving your item, please message me with any concerns so I can resolve them as quickly as possible.

Beads by Ebeth will accept returns (excluding fees related to the transaction and shipping/handling) of unworn, undamaged items within 14 business days of purchase. Buyer will be responsible for shipping item back to seller. If you have any questions regarding this transaction, please do not hesitate to contact me. 

Beads by Ebeth makes every effort to showcase the product as it is.   Please keep in mind, wood beads, stone beads and some metal beads have imperfections that only enhance the look of the jewelry. Also, every gemstone is different, and while every effort is made to make your bracelet look like the one pictured, your piece may not look exactly like the one pictured.  And because nature is perfectly imperfect your beads may look slightly different from the image shown.

Thank you for your understanding.